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OISV - Organization of Independent Software Vendors - Contributing Member

Infobox

Product number: 205843
Price: 19,95 Euro » Link
Test for 30 days » Link

Windows XP Windows Vista Windows 7 Windows 8 Windows 8.1 32-bit Systeme 64-bit Systeme

Support information

No program can be developed completely without error. For this reason, you we offer this support-site (FAQ) for installation, support, operation and errors. In order to simplify the search we have divided the FAQs into topics and sorted by importance. If you can not find a solution here, please use our
» Support form!

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Awards


5 von 5 Sternen


4 von 5 Sonnen


Software des Tages 02.12.2006 >> Link

abylon CRPYTMAIL 6.0 Award

This site is automatically translated. About suggestions for improvement we would be very happy. >> Contact!

Online help

FAQ: abylon CRYPTMAIL

Frequently asked questionsIn Outlook, CRT certificate files do not appear and as potentially unsafe blocked. How do I get Outlook in this plant it?

Frequently asked questionsWhen sending email, an error occurs (MAPI failed send Email)

Frequently asked questionsWhy do I have for each file password?

Frequently asked questionsWhy can not I images (graphics) directly in the text?

Frequently asked questionsWhere are the emails created abylon CRYPTMAIL saved?

FAQ: Password (SYMM-System)

Häufig gestellte FrageWhy the password is not recognized when I insert this by copying and pasting (copy&paste) in the password field?

Häufig gestellte FrageWhat is the SecureID and how do I enter this one?

Häufig gestellte FrageWhat is a "brute force attack"?

Häufig gestellte FrageI can not remember my using password. How can I get back my protected data?

Häufig gestellte FrageWhat is a safe and what at a weak passphrase?

FAQ: Installation and Registration

Häufig gestellte FrageDo I have administrator privileges to install?

Häufig gestellte FrageIt will display an error message when entering the registration information (name, license key)!

Häufig gestellte FrageFor online update, the download file is not found! Error message "PROGRAM UPDATE FAILED

FAQ: Common

Häufig gestellte FrageWhere can I find Tray-Icons? How can I restore missing tray icons?

Häufig gestellte FrageBeim mir tritt eine allgemeine Schutzverletzung auf oder das Programm / System stürzt ab!

Häufig gestellte FrageThe help file is not executed or displayed, what can I do?

Häufig gestellte FrageMy removable storage medium (such as USB stick) is not recognized by the software! What conditions must be met?

Further information

Top

Request for support

2 Support requests

Tony - Entry Date: 28.03.2014 at 20:06 clock 
Software version: 11.60.10.8 - Operation system: Windows7x64

Question: Microsft Outlook has stopped working

I use Microsoft Outlook 2013 for receiving and sending email me, I choose to create a new email and the moment I go to choose HYBRID-Encryption outllook the program shuts down and the image of the program is transparent and writes the following message "Microsoft Outlook has stopped working - A problem caused the program to stop working correctly - Windows will close the program and notify you if a solution is available "
Thank you.

Response:
Hi Tony,
our software offers a plug-in for Outlook. Unfortunately, it can lead to interactions with other plugins, over which we have no control. For this reason, we can not provide any help in this case.
On the other hand, we would appreciate if you could inform us about the other plug-ins.

john york - Entry Date: 27.03.2014 at 12:41 clock 
Software version: cryptmail 11.60.10.8 - Operation system: windows 7 64 bit

Question: Can not enter key sent for activation.

Here is key sent to me.
Name: ONLY-PRIVATE-USE-SOS2014
Serial: 00EN-56264386-0011BF1156-D11V2
Keeps saying not good data. So i give up.

Response:
Hi John,
thank you for your interest in our software.

All the other users do not have any problems with the registration data. Please remember that the sended registration data is only valid for the version of the SharewareOnSale website.

To download from our site the registry must be purchased.

In the About dialog will be displayed if the installed version is a free cover mount. In this case, in the version number "PRV" is displayed, like 11.60.PRV.

Submit your support request

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