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Online help
FAQ abylon CRYPTMAIL
By default Outlook blocks potentially dangerous facilities, such as *. crt Security Certificates or *. exe program files. Outlook itself does not an option, single file types of safety level 1 not to block. You can, however, in the Registry following venue, so CRT certificate files. Proceed as follows:
- Registydatei opening the 'Start-> Run-> Regedit'
- Create the following entry:
Key: HKEY_CURRENT_USER
Subschlüssel for Outlook 2000 SP3 and later Software \ Microsoft \ Office \ 9.0 \ Outlook \ Security \
Subschlüssel for Outlook 2002: Software \ Microsoft \ Office \ 10.0 \ Outlook \ Security \
Subschlüssel for Outlook 2003: Software \ Microsoft \ Office \ 11.0 \ Outlook \ Security \
Value Name: Level1Remove
Value: REG_SZ
Value: CRT (Mehrer file extension separated by a semicolon) - Reboot the computer so that Outlook over these changes.
Download the registry patches without guarantee: Outlook 2000 SP3; Outlook 2002, Outlook 2003
NOTE Outlook blocks executable files of the security level 1, so the spread of fours and worms more difficult. From this registry entry is no danger, if you only CRT certificate files from people you know open and install.
When sending email, an error occurs (MAPI failed send Email)
The modules of abylonsoft work with the simple MAPI (MAPI = Mail Applications Programming Interface) as the interface between the application and email program. Under certain circumstances, when you direct sending a file (eg *. SME) with your email program to an error. There are three reasons for the occurrence of this error:
- They have no MAPI-compliant e-mail programme
- Your e-mail program is not as the default mail program logged in!
- Your MAPI (mapi32.dll) was established by the installation of a browser or damaged by an earlier version replaces
MAPI-compliant email programs: Netscape, Outlook, Outlook Express, AOL (from version 7.0), Eudora, Pegasus Mail, Lotus Notes (version 4.5?) And others!
Necessary adjustment:
- Outlook or Outlook Express:
Select Internet Explorer on the Tools menu item 'Internet Options' (or' Properties') and select the tab 'programmes'. You must enter your desired e-mail programme under 'Email' area and the 'OK' button. Alternatively, you can do this in the 'Control Panel' under 'Internet Options'. - Netscape:
Select 'Edit' menu 'Preferences'. The point 'Mail & Discussion forums' or' Mail & Newsgroups' select the item 'Netscape Messenger for MAPI-based applications' or' There MAPI-based applications use Netscape Messenger.
The names and the location of the settings can from version to version! (Help) - AOL:
AOL supported until version 7.0 Simple MAPI. In order to activate, select the 'key word and enter into the field' preferences'. Then under links for Web, e-mail and newsgroups' America Online 'selected. - Eudora:
In Eudora, you must use the standard MAPI client by selecting Tools-> Options-> MAPI the point 'Eudora as the MAPI server' by selecting the option 'Always'. Then, in Eudora Internet Explorer as the default mail program selected (see above Outlook)
The names and the location of the settings can from version to version! (Help) - Notes:
Lotus Notes seems a difficult matter. So far, we do not have any precise information. Similarly, information on the MAPI support for the different versions is very vague. First, but in Internet Explorer (such as Outlook) to see if there Notes as the default mail program is set (Tools-> Internet Options-> Programs-> e-mail). If it does not help, it must be the 'Notes MAPI Service Provider' to be installed. In the help you will find the exact instructions.
In a Lotus Notes Forum, I have read, the easiest way to the MAPI interface to set up, is: 1.Notes uninstall 2nd Microsoft Outlook or Microsoft Office install 3rd Notes install! ;-))
Repair of damaged or old MAPI32.dll:
In a notice from Microsoft describes that by executing the file 'fixmapi.exe' in the Windows system folder (such as c: \ Windows \ System32 \) the problems can be solved. Emergency this file in Explorer. Unfortunately we have no experience how this works, and which versions of Windows this file is
available.
Why do I have for each file
password?
Why can not I images (graphics) directly in the text?
Where are the emails created abylon CRYPTMAIL
saved?
FAQ Installation
The online update do not found the file! Error message "PROGRAMUPDATE FAILED!
This occur only version 7.0. Please download the setup manually at our download site and install this. All settings of the previous version will be adopted.
Do I have administrator privileges to
install?
Yes, because when you install The software has some settings, which only the administrator rights. Also sign up for the installation as an administrator or contact your local administrator.
General FAQ
To a removable storage medium (such as USB stick) as a "key" for the application and encryption or mobile applications (switch "modules on a USB stick") to use, the following conditions must be met:
- The USB stick must be put
- The USB stick, a new drive to create
- The drive must be formatted
- The drive must be described (for Rights)
- The drive must have enough space
- The driver must drive as a "Removable Device" (removable disk) Register
The help file is not running or displayed, what can I do?
CHM files are so-called HTML help files, with a similar program. For Windows 2000 and Windows XP, the program already with the Operating systems supplied. For older operating systems may be the appropriate viewer (viewer) be installed separately (download from Microsoft>> hhupd.exe).
Other reasons for this error:
- The help file (*. chm) is not in the program directory.
- The program was gemappten on a network drive installed. This is the message in the viewer "action canceled". (This is a new security directive from Microsoft and occurs after the security update MS05-26 or MS04-23 on>> More info at Microsoft)
Situation Case 1: reinstall the program!
Remedy Case 2: To ensure the security restrictions be relaxed so that help files in its own Intranet (network), proceed as
follows:
- Opening the Registydatei 'Start-> Run-> Regedit'
- Create the following entry:
Key: HKEY_LOCAL_MACHINE
Trail (Subschlüssel): SOFTWARE \ Microsoft \ HTMLHelp \ 1.x \ itssRestrictions \
(if key itssRestrictions "not yet exsistiert, please rebuild!)
Value Name: MaxAllowedZone
Value: DWORD
Value: 1
- Possibly. Reboot the computer!
Download the Registry patches without guarantee: show the help file
Note to potential values:
0 = Only local computer (standard for the security update)
1 = Local
computer + Local Internet zone (network)
2 = Local computer + Local
Internet zone (network) + Trusted pages
3 = Local computer + Local
Internet zone (network) + Trusted pages + Internet
4 = Local computer +
Local Internet zone (network) + Trusted pages + Internet + Restricted Pages
When entering the registration data (name, license key), an error
message!
Possible reason:
- You have the registration data incorrectly! It is safest if the name and registration key per copy and paste from the email directly into the Registration dialogue copy of our software.
- Each license key is for each program and each version individually. Check if your registration data for the version you are!
Updates in the same major version number are free. For updates on the next major version number is an update fee am Please join with us in this Contact.
When I experience a general protection fault or the program / system
crashes!
That is, the interaction between our software and software / hardware products are so complex that they are not in all cases we can be considered. Frequently are also errors and shortcomings in other software (such as the Operating systems), which only in combination with our software to take effect. These errors can be seen in the rule in a general protection fault or a system crash. For these reasons we subject our software before the publication of a very extensive test to the problems and errors to a minimum.
If you still geared for errors in our software carefully, so we will as soon as possible. In order for us to the error / understand the problem, you should us all details:
- Operating System
- Service packs
- Other software
- Where is the error occurred
- If the error reproducible
- Etc...
Please use our support form!
Further see Conditions



