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Online help
FAQ abylon SELFCERT
How do I change the security level or the Certificatess my
password?
This requires only the corresponding certificate (*. PFX file) again. During the installation, you are now the new security level, or the changed password (high security). A previous deleting the old Certificatess from the Windows Certificate database is not needed. The original certificate and the appropriate level of security / password will be installed
overwritten.
Proceed as follows:
- Go to the File Explorer in the directory in which the certificate file (*. PFX) is secured
- Start the installation program by double-clicking
- Follow the instructions in the installation program and set the desired level of security and the new password
NOTE The instructions for installing an Certificatess can be found in the help file!
TIP Because in this way a simple amendment of the password or the security level possible, the certificate file (*. PFX) is a secure password!
FAQ Installation
The online update do not found the file! Error message "PROGRAMUPDATE FAILED!
This occur only version 7.0. Please download the setup manually at our download site
and install this. All settings of the previous version will be adopted.
Do I have administrator privileges to
install?
Yes, because when you install The software has some settings, which only the administrator rights. Also sign up for the installation as an administrator or contact your local
administrator.
General FAQ
My removable storage medium (such as USB stick) is not recognized by the software! What conditions must be
met?
To a removable storage medium (such as USB stick) as a "key" for the application and encryption or mobile applications (switch "modules on a USB stick") to use, the following conditions must be met:
- The USB stick must be put
- The USB stick, a new drive to create
- The drive must be formatted
- The drive must be described (for Rights)
- The drive must have enough space
- The driver must drive as a "Removable Device" (removable disk) Register
The help file is not running or displayed! What can I do?
CHM files are so-called HTML help files, with a similar program. For Windows 2000 and Windows XP, the program already with the Operating systems supplied. For older operating systems may be the appropriate viewer (viewer) be installed separately (download from Microsoft>> hhupd.exe).
Other reasons for this error:
- The help file (*. chm) is not in the program directory.
- The program was gemappten on a network drive installed. This is the message in the viewer "action canceled". (This is a new security directive from Microsoft and occurs after the security update MS05-26 or MS04-23 on>> More info at Microsoft)
Situation Case 1: reinstall the program!
Remedy Case 2: To ensure the security restrictions be relaxed so that help files in its own Intranet (network), proceed as
follows:
- Opening the Registydatei 'Start-> Run-> Regedit'
- Create the following entry:
Key: HKEY_LOCAL_MACHINE
Trail (Subschlüssel): SOFTWARE \ Microsoft \ HTMLHelp \ 1.x \ itssRestrictions \
(if key itssRestrictions "not yet exsistiert, please rebuild!)
Value Name: MaxAllowedZone
Value: DWORD
Value: 1
- Possibly reboot the computer!
Download the Registry patches without guarantee: show the help file
Note to potential values:
0 = Only local computer (standard for the security update)
1 = Local
computer + Local Internet zone (network)
2 = Local computer + Local
Internet zone (network) + Trusted pages
3 = Local computer + Local
Internet zone (network) + Trusted pages + Internet
4 = Local computer +
Local Internet zone (network) + Trusted pages + Internet + Restricted Pages
When entering the registration data (name, license key), an error
message!
Possible reason:
- You have the registration data incorrectly! It is safest if the name and registration key per copy and paste from the email directly into the Registration dialogue copy of our software.
- Each license key is for each program and each version individually. Check if your registration data for the version you
are!
Updates in the same major version number are free. For updates on the next major version number is an update fee am Please join with us in this
Contact.
When I experience a general protection fault or the program / system
crashes!
Because of errors in operating systems or other software, and the diversity of use have seemingly coming hardware errors and / or irregularities in the software abylonsoft not necessarily in this software justified.
That is, the interaction between our software and software / hardware products are so complex that they are not in all cases we can be considered. Frequently are also errors and shortcomings in other software (such as the Operating systems), which only in combination with our software to take effect. These errors can be seen in the rule in a general protection fault or a system crash. For these reasons we subject our software before the publication of a very extensive test to the problems and errors to a minimum.
If you still geared for errors in our software carefully, so we will as soon as possible. In order for us to the error / understand the problem, you should us all details:
- Operating System
- Service packs
- Other software
- Where is the error occurred
- If the error reproducible
- Etc...
Please use our support form!
Further see Conditions
Further information
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