Support, help and instructions for abylon READER

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Additional Info and Help Free decryption and verification

Questions and answers about the software abylon READER (FAQ's)

Free add-on software for decrypting and verifying data

With the software abylon READER can files NOT encrypted or signed. With this freeware you can only decrypt encrypted files or verify signed files.

Software for encryption and signing can be found under:

Cause for verification error

This problem may occur, for example, if the SHA-256 hash algorithm is not supported. Normally, Windows 7 should support the SHA256 hash algorithm. However, by undoing the patch, KB2929927 was removed from Microsoft.

As soon as we know an alternative solution, we will publish it here!

FAQ: File Explorer / right mouse button (OLE plugin)

Questions and answers about using our software via the right mouse button in the File Explorer (OLE PlugIn).

In this case we can offer the following workarounds.

1. Check plugins

Open the settings dialog and switch to the "Explorer Plugins Settings" page. Check here whether the corresponding PlugIn is activated (check mark).

2. Disable / activate modules

Open the settings dialog and switch to the "Explorer Plugins" page. First deactivate the plugins via the traffic light icon. Then you can activate the plugins again.

3. Registration of the Plugin-DLL

Start the command line entry with administration rights (Start -> Run -> cmd.exe). Then change to the abylon program directory (with cd). Enter here the command "regsvr32 [Plugin-Dll].
". As a plugin dll, enter the following files:

- abylon BASIC: 32bit = APMBOle.DLL, 64bit = APMBOleX64.DLL
- abylon READER: 32bit = APMROle.DLL, 64bit = APMROleX64.DLL
- abylon ENTERPRISE: 32bit = APMPOle.DLL, 64bit = APMPOleX64.DLL
- abylon SHREDDER: 32bit = SAWOle.DLL, 64bit = SAWOleX64.DLL

4. Check if all registry entries are present

Open the registry editor (Start -> Run -> regedit.exe) and check if the following 10 entries exist. The menu is only displayed in the File Explorer if all values are present and there are no errors.

1. HKEY_CLASSES_ROOT\*\ShellEx\ContextMenuHandlers\apmcrypt -> REG_SZ: ID see below
2. HKEY_CLASSES_ROOT\CLSID\{ID see below} -> REG_SZ: apmcrypt
3rd HKEY_CLASSES_ROOT\Directory\background\shellex\ContextMenuHandlers\apmcrypt -> REG_SZ: {ID see below}
4. HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\apmcrypt -> REG_SZ: {ID see below}
5. HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\apmcrypt -> REG_SZ: {ID see below}
6th HKEY_LOCAL_MACHINE\Software\Classes\*\ShellEx\ContextMenuHandlers\apmcrypt -> REG_SZ: {ID see below}
7. HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{ID see below} -> REG_SZ: apmcrypt
8. HKEY_LOCAL_MACHINE\Software\Classes\Directroy\background\shellex\ContextMenuHandlers\apmcrypt -> REG_SZ: {ID see below}
9. HKEY_LOCAL_MACHINE\Software\Classes\Directory\shellex\ContextMenuHandlers\apmcrypt -> REG_SZ: {ID see below}
10th HKEY_LOCAL_MACHINE\Software\Classes\Ddrive\shellex\ContextMenuHandlers\apmcrypt -> REG_SZ: {ID see below}

The following IDs must be used for the individual programs:
- abylon READER = {5fbcd2e0-73dd-11ce-993c-43aa004adb6c}
- abylon BASIC = {5fbcd2e0-73dd-11ce-993c-42aa004adb6c}
- abylon ENTERPRISE = {5fbcd2e0-73dd-11ce-993c-41aa004adb6c}
- abylon SHREDDER = {5fbcd2e0-73dd-11ce-993c-00aa004adb6c}

FAQ: Password

Information about password usage and related security issues.

The password scrambler must be deactivated in any case if a password or the SecureID are entered into the password field via Copy&Paste. Otherwise, the program will not recognize a keyboard entry and the password field will remain empty.

The SecureID is a so-called emergency password. If the chip card or USB stick is defective or lost, this can be entered as an alternative for decryption.
The SecureID is determined during the encryption process on the page 'Key management >SYMM-System'.
The SecureID is identical for each encrypted object (abylon KEYSAFE, abylon CRYPTDRIVE, abylon BASIC, abylon SHAREDDRIVE) and is built as follows:

# + 32 characters + . + 32 characters + # 
(characters only numbers 0-9 or letters A-F; e.g. #A54E1CB23F31464AC3B7D65F4557C1D1D. 50F4B4A9EC30705944EB12870284C419#

NOTE
- Starting with version 8.3, both upper and lower case letters can be entered. In older versions the input is Case-Sensitive.
- The password scrambler should be deactivated for input!
- The SecureID should be stored in a secure place!
- The SecureIDs are different for encryption and Windows logon.

A "brute force attack" means trying out all possible character combinations of passwords. For example, the process starts with 00000001 and then continues with 00000002, 00000003, 00000004.... A password that has only 4 digits and consists only of numbers can easily be "cracked" within a few seconds. A good password should consist of at least 12 characters with lower case letters, upper case letters, numbers and special characters. In addition, no words from dictionaries, names or relevant password databases should be used. If you follow these rules, you can be sure that it will not be possible to decrypt the protected data economically in the foreseeable future.

 

Unfortunately / fortunately it is not possible to open protected data without the corresponding password. I.e., the software of abylonsoft offers neither a back door nor a so-called "general key". If you have lost your password, you can no longer access your stored data. 

You should remember the used passwords well and possibly write them down in a secret place. However, this should not be on the hard disk or near the computer. Alternatively, so-called password managers (such as abylon KEYSAFE) offer the possibility to store the different passwords in a secure database. In this case you only have to remember a password

An insecure password is always a date of birth, a nickname, a name in principle or any other word that is frequently used or that is in the dictionary.

A secure password is a password consisting of several random characters, e.g. myz<_/k)),%06YLbcw3pU. It consists of special characters ( ! "§$%&/()==?´*?+#´\ß^.;:_@<>|{[]}), numbers (1234567890), uppercase letters (QWERTZUIOPÜÄÖLKJHGFDSAYXCVBNM) and lowercase letters (qwertzuiopüäölkjhgfdsayxcvbnm).

If you cannot remember such a password, you can use a trick. Although the password is not as secure as the previous one, it is still much more secure than "Otto" or "Müller". And this is how it works. Think of a long sentence that you can easily remember, such as : I live in the model city 134b. My phone number is 123456789.  Now simply take the first letters / characters from this sentence. In this case that would be? IwidM1.Mti1.?. However, you should make sure that at least some numbers and special characters are present in the sentence. In addition you must pay attention to upper and lower case.

To create a really secure password, you should use the integrated password generator. You can find it for example in abylon KEYSAFE.

FAQ: Installation

Questions and Answers about the installation of software products from abylonsoft.

Yes, because during the installation the software has to make some settings for which only the administrator has rights. So log in for the installation as an administrator or contact your responsible administrator.

Possible cause of error:

  1. You have entered the registration data incorrectly! The safest way is to copy and paste the name and the registration key from the email directly into the registration dialog of our software.
  2. Each license key is created individually for each program and each version. Check whether your registration data are also intended for the version you have installed!

Updates in the same major version number are free. Updates to the next major version number are subject to an update fee. If you have any questions or problems with us you are welcome to contact us in Kontakt.

Sofern dieser Fehler auftritt, sollten Sie das Setup manuell auf der Download-Seite herunter laden und installieren. Alle Einstellungen der Vorgängerversion werden dabei übernommen.

FAQ: General

General questions and answers about the software from abylonsoft.

Interaction with electromagnetic radiation

First of all, passive RFID tokens (chip cards or key fobs) need a magnetic field or high-frequency radio wave to be supplied with energy. This is usually done by the RFID card reader. The data integrity on the RFID token is not endangered by light magnetic or radio fields. The data is not likely to be erased, for example by a mobile phone, a magnet or a monitor. However, an electromagnetic interference source can lead to an impairment of the reading reliability.

Storing the RFID token in the same pocket as the mobile phone is no problem. In order not to disturb the reading process, the RFID card reader should be placed as far away from electromagnetic sources as possible! In a microwave, on the other hand, the RFID token is likely to be destroyed.

Tray-Icons are small buttons, which are displayed in the taskbar at the bottom right, next to the clock.
These icons are used to display information and call functions. In the preferences, Windows deactivates tray icons of programs so that they are not displayed for the time being. The following section describes how the settings for all or individual icons can be set.
NOTE The description is general. Depending on the program, you must select the appropriate tray icon. You can find this in the help or the FAQ's.

How do I open the settings for the tray icons?

To the left of the clock, there is a small white arrow pointing upwards, which can be used to display the other tray icons.

Adjust Tray-Icons

With "Customize" you can define the behavior of the tray icons. The "Info Area Symbols" window opens.
NOTE Below are alternative ways to open this window.

Information area symbols

In the settings window for info area symbols, you can define the behavior of each individual tray icon.
Select the corresponding icon and select "Show icon and notifications" as option. After that you will find the tray icon on the taskbar to the left of the clock at any time.
Alternatively, you can enable the option "Always show all icons and notifications on the taskbar". In this case, the tray icons of future programs will also be displayed directly on the taskbar.

Alternative 2 to open the notification area icon settings

Move the mouse to a free area of the taskbar and press the right mouse button. Select Properties from the menu. The dialog for customizing the info area symbols opens on the Taskbar page via the "Customize" button.

Taskbar Properties

Alternative 3 to open the notification area icon settings

As a further option, you can also open the Control Panel via the Start menu. Select "Large Icons" or "Small Icons" in the upper right corner. Now you can open the settings via the "Info Area Symbols" icon.

All_System_Controls

Because of errors in the operating system or other software, as well as the variety of the hardware used, apparently occurring errors and / or irregularities in the software of abylonsoft must not necessarily be justified in this software. This means that the interactions between our software and software / hardware from other manufacturers are so complex that they cannot be taken into account by us in all cases. Often errors / defects in other software (e.g. the operating system) also occur, which only become effective in combination with our software. These errors usually manifest themselves in a general protection violation or a system crash. For these reasons we subject our software to a very extensive test before release in order to reduce the problems and errors to a minimum.

Should you nevertheless become aware of a direct error in our software, we will correct it as soon as possible. So that we can understand the error / the problem, you should give us all the details:

  • Operating system
  • Service packs
  • Other software used
  • Whereby the error occurred
  • If the error is reproducible
  • Etc.

Please use our support form support form!

for this purpose

For more see AGB's

FAQ: Compatibility

Questions and answers for compatibility tests of our software products with special hardware.

To use a removable disk (e.g. USB stick) as "key" for login and encryption or mobile use (switch "install modules on USB stick"), the following conditions must be met:

  1. The USB stick must be plugged in
  2. The USB stick must create a new drive
  3. The drive must be formatted
  4. The drive must be writable (write permissions)
  5. The drive must have enough disk space
  6. The driver must register the drive as "Removable Device"

Card reader:

Our software supports all card readers that offer the standard PC/SC interface. In addition, you have to pay attention to which smart cards are supported by the card reader. In addition to contact smart cards, there is a large variety of suppliers and different technologies available for wireless smart cards. Here the supported frequencies 125 kHz (long wave) and 13.56 MH (short wave) are to be mentioned for example.

chip cards:

  • Contacting ACOS1 or ACOS3 chip cards
  • Other contact processor smart card (on request)
  • 13.56 MH Legic ATC
  • other 13.56 MH (on request)
  • 13.56 MH Mifare Classic
  • 13.56 MH Mifare Desfire
  • 13.56 MH Mifare UX
  • 125 kHz HITAG (on request)
  • 125 kHz EM (on request)
  • other RFID cards/keyfobs (on request)

Our software can be fully tested for 30 days. You should definitely take advantage of this offer. If you have any questions about compatibility, you can also contact us with confidence approach.
On our hardware page you will also find a selection of compatible card readers and chip cards.

Supportanfrage zur abylon READER Freeware for decrypting and verifying

5 Support requestn - » Submit support request

Avatar von Jeyakumar #130

Jeyakumar - Eintrag vom: 11.06.2018 um 10:06 Uhr 
Software-Version: unknown - Betriebssystem: 64-bit platform

Frage: regarding abylon READER

I have a requirement to decrypt the smime.p7m files. It is encryted mails are sent from microsoft outlook to externaly hosted cloud tool.
Kindly confirm
1. is it possible to use this tool to decrypt?
2. What is the procedure to be followed for using in organization?

Avatar of abylonsoft support #130

Reply:

Thank you for your request. In principle, files encrypted with a certificate according to the PKSC standard can be decrypted with our software. As with any encryption, the appropriate decryption password is required for decryption. In case of asymmetric encryption is it the private key of the certificate. If this certificate is available and the smime.p7m files were created according to the X.905 standard, there should be no objection to decrypting the files.

If desired, the freeware abylon READER can also be used in companies. In this case, the purpose and the company should be reported to us. Resale of the software or use as a service is not permitted.

Avatar von Damien Mooney #95

Damien Mooney - Eintrag vom: 07.10.2016 um 23:52 Uhr 
Software-Version: Unknown - Betriebssystem: Unknown

Frage: Unpacking digital envelope

What a shit program that doesn't open Samsung . sme files, fucking waste of time, Unpacking digital envelope,k what, for 2 fucking years?

Avatar of abylonsoft support #95

Reply:

If the Samsung SME files are signed and encrypted files, you need to open the appropriate private key (certificate) and possibly the appropriate password. This certificate would have to be transferred from the mobile phone to the PC.
For info, our software is not a cracking tool.

Avatar von Stan #69

Stan - Eintrag vom: 17.06.2015 um 12:45 Uhr 
Software-Version: abylon Reader 14.00.1 - Betriebssystem: Win 8

Frage: can't unistall

Installed by mistake - thought it can open Kies file.
When fount it can't help me - tryed to unistall. The program can not be unistalled.... I unistalled it from Control panel and restarted PC - it is still everywhere andintegrated in explorer - it is even in list of programms in control panel, but cannot be unistalled again.
How to unistall it completely?
Thanks
Stan

Avatar of abylonsoft support #69

Reply:

Hi Stan,
we offer our software with a standard setup. This includes the removal.
Until yet nobody has communicate a problem like this to us. In your case, we would suggest the following. Install the software again. To be on the safe side, open the settings and disable the "[i]File-Explorer-Plugin[/i]" and the "[i]Manager[/i]". After you uninstall the software via the start menu entry or Control Panel.

Avatar von stefan #16

stefan - Eintrag vom: 10.09.2014 um 03:46 Uhr 
Software-Version: 32 bit - Betriebssystem: vista

Frage: Reader doesn't work with Kies sme-files

Hi,
I tried to open a sme file. It was created by samsung kies.
Your reader keeps wining about a network connection not found. The file is on a local drive!
Error 'unpacking digital envelope' file 'Messagekopie.sme'!
The unpacking of file(s) failed! Deze netwerkverbinding bestaat niet. (0x8ca)
Just open it...jeez.

Avatar of abylonsoft support #16

Reply:

Hi Stefan,
a really interesting question.
This is a stupid coincidence that [b]Samsung use the same file extension[/b] [i]*.sme[/i] for its data (Kies Messages backup). We already use the extension many years longer. In our case, we use this for [b]signed and encrypted files[/b]. It should be clear to each that between a message-backup and a signed and encrypted file is a big difference. For this reason, with our software abylon READER it is not possible to open the Kies files. This is for us a great annoyances. But unfortunately we have no control, that Samsung also used our file extension now.
For your rejection of File Explorer plugins. This is your personal attitude. Many other user welcome the fact, that they can use the encryption and signature functions directly in File Explorer and don't need to open another staining process.

Avatar von Arran #8

Arran - Eintrag vom: 31.03.2014 um 07:28 Uhr 
Software-Version: 11.60.01.8 - Betriebssystem: Windows 8.1 32-bit

Frage: Can't decrypt .p7m files

I am trying to open the encrypted portion of [b]s/mime email messages[/b] that comes through as a [i].p7m file: "smime.p7m"[/i].
Using abylonCertManager I have found and imported my certificate and private key.
I save the .p7m file to my local disk and then rightClick->Abylon Hybrid Crypt->Decrypt. I say "yes" twice to running as administrator and it produces a text file that has unencrypted header information followed by the still encrypted information. I have also tried the ->open option with no luck.
Is this expected behavior? Should I try a different process?
Thanks,
-Arran

Avatar of abylonsoft support #8

Reply:

Hi Arran,
it seems to be that the p7m file only contains certificate information. After decryption of the file it is automatically open with the corresponding associated program. The file thus seems to contain no other content. We suppose the p7m file is very small.

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