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This requires only the corresponding certificate (*. PFX file) again. During the installation, you are now the new security level, or the changed password (high security). A previous deleting the old Certificatess from the Windows Certificate database is not needed. The original certificate and the appropriate level of security / password will be installed
overwritten.
Proceed as follows:
- Go to the File Explorer in the directory in which the certificate file (*. PFX) is secured
- Start the installation program by double-clicking
- Follow the instructions in the installation program and set the desired level of security and the new password
NOTE The instructions for installing an Certificatess can be found in the help file!
TIP Because in this way a simple amendment of the password or the security level possible, the certificate file (*. PFX) is a secure password!
FAQ: Installation and Registration
Do I have administrator privileges to install?
Yes, because when you install the software must be some settings, which only the administrator rights. Also sign up for the installation as an administrator or contact your local administrator.
It will display an error message when entering the registration information (name, license key)!
Possible reason:
- You have entered the registry incorrectly! It is safest if you copy the name and registration key via copy & paste from the email directly into the registration dialog of our software.
- For each program and each version an individual license key is created. Check if your registration data are also intended for you to installed version!
Updates for the same major version number are free. For updates on the next major version number you get an discount update. For questions or help please contact us.
For online update, the download file is not found! Error message "PROGRAM UPDATE FAILED
If this error occurs, you should download the setup manually on the download page and install. All settings of the previous version are taken there.
FAQ: Common
Where can I find Tray-Icons? How can I restore missing tray icons?
Tray icons are small button, which are displayed in the taskbar at the bottom, right of the clock.
Over these icons information are displayed and functions can be called. Windows deactivate the tray icons of programs by default, so they are not displayed. This description shows how the settings of individual or all icons can be specified.
NOTE The description is general. Depending on the program you need to select the appropriate tray icon. You can find it in the help or FAQ's.
How do I open the settings for the tray icons?
The left of the clock you will find a small white arrow pointing up. After clicking, a window opens with another tray icons.

About "Customize" you can specify the behavior of tray icons. This will open the "Notification Area Icons" window.
NOTE Below you will find alternative ways to open this window.

In the settings window for notification area icons the behavior of each individual tray icon can be set.
Search for the appropriate icon and select the option "Show icon and notifications". Afterwards you find the tray icon at any time to the left of the clock on the taskbar.
Alternatively, you can also enable the option "Always show all icons and notifications on the taskbar". In this case, also the future programs tray icons are displayed directly on the taskbar.
Alternative 2 to open the Notification Area Icons Settings
Move on to the mouse on a free spot on the taskbar and click the right mouse button. In the menu select the "Properties" command. On the "Taskbar" page, press the button "Customize". Thus open the dialog for adjusting the notification area icons.

Alternative 3 to open the Notification Area Icons Settings
As another option, you can open the "Control Panel" about the "Start menu". Select on top right "Large icons" or "Small Size" as display. Now, you can open the settings about the icon "Notification Area Icons".

Beim mir tritt eine allgemeine Schutzverletzung auf oder das Programm / System stürzt ab!
Because of errors in the operating system or other software, as well as the diversity of used hardware apparently errors and / or irregularities in the software of abylonsoft need not necessarily be justified in this software.
That is, the interaction between our software and software / hardware from other manufacturers are so complex that they can not be considered in all cases of us. Often errors / defects occur in other software (eg the operating system), which are effective only in combination with our software.
These errors usually show up in a general protection fault or a system crash. For these reasons, We review our software before publishing a very extensive test to reduce the problems and errors to a minimum.
However, if you become aware of a direct error in our software, we will fix it as soon as possible. Enable us to analyze the problem or error, you should tell us all the details:
- Operationg system
- Service packs
- Other used software, especially antivirus and other security software
- Where the error occurred?
- Is the error reproducible?
- other important informatio
Often screenshots say more than 1000 words.
Please use our support form or write directly to our email address (see Contact)
More see also our Conditions of Use
The help file is not executed or displayed, what can I do?
CHM files are so-called HTML Help files, that are displayed in a specific program. For Windows 2000 and Windows XP, the corresponding program is already included with the operating system. For older operating systems may be the appropriate viewer (viewer) must be installed separately (download from Microsoft >> hhupd.exe).
Other reasons for this error:
- The help file (*. chm) NOT located in the program directory.
- The program was installed on a mapped network drive. In this case the viewer display the message "Action canceled". (This is a new security directive from Microsoft and occurs after the security update MS05-26 or MS04-23 on>> Weitere Infos bei Microsoft)
Remedy Case 1: Reinstall the program!
Remedy Case 2: To relax the security restrictions so that the help files are displayed in the intranet (network), proceed as follows:
- Opening the Registydatei 'Start-> Run-> Regedit'
- Create the following entry:
Key: HKEY_LOCAL_MACHINE
Trial (Sub-key): SOFTWARE \ Microsoft \ HTMLHelp \ 1.x \ itssRestrictions \
(if key "Restrictions" not yet exsists, please rebuild!)
Value Name: MaxAllowedZone
Value: DWORD
Value: 1
- Possibly. Reboot the computer!
Download the Registry patches without guarantee: show the help file
Note to potential values:
0 = Only local computer (standard for the security update)
1 = Local computer + Local Internet zone (network)
2 = Local computer + Local Internet zone (network) + Trusted pages
3 = Local computer + Local Internet zone (network) + Trusted pages + Internet
4 = Local computer + Local Internet zone (network) + Trusted pages + Internet +
Restricted Pages
Further information
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