Generation of self-signed X.509 v3 test certificates (PKCS / RSA)
You only have to reinstall the corresponding certificate (
*.PFX file). During the installation process you can now select the new security level or set the changed password (only high security!). A previous deletion of the old certificate from the Windows certificate database is not necessary. The original certificate and the corresponding security level/password are simply overwritten during the installation.
PFX certificate fileis stored
HINWEIS The instructions for installing a certificate can be found in our Online manual!
TIPP Because this way a simple change of the password or the security level is possible, you should secure the
PFX certificate file absolutely by a password!
Questions and Answers about the installation of software products from abylonsoft.
Yes, because during the installation the software has to make some settings for which only the administrator has rights. So log in for the installation as an administrator or contact your responsible administrator.
Possible cause of error:
Updates in the same major version number are free. Updates to the next major version number are subject to an update fee. If you have any questions or problems with us you are welcome to contact us in Kontakt.
This is because when a new user is created, Windows first creates the registry and makes entries. Since our software also has to make registry entries, an operating system restart is required for proper operation..
If this error occurs, you should manually download and install the setup from the download page. All settings of the previous version will be adopted.
General questions and answers about the software from abylonsoft.
We unfortunately had to realize that Microsoft has changed something since the end of the Windows 7 support. Since that time it seems to be necessary to install a so-called Redist-Pack of Microsoft Visual Studio. This was not necessary before, but now it seems to be absolutely necessary. Please download and install the Redist-Pack of Microsoft Visual Studio 2008.
Alternatively please use our contact form for further information! Please indicate the software version and operating system.
From version 19.1 or 2020.1 the appropriate Redist-Pack is delivered with the setup.
First of all, passive RFID tokens (chip cards or key fobs) need a magnetic field or high-frequency radio wave to be supplied with energy. This is usually done by the RFID card reader. The data integrity on the RFID token is not endangered by light magnetic or radio fields. The data is not likely to be erased, for example by a mobile phone, a magnet or a monitor. However, an electromagnetic interference source can lead to an impairment of the reading reliability.
Storing the RFID token in the same pocket as the mobile phone is no problem. In order not to disturb the reading process, the RFID card reader should be placed as far away from electromagnetic sources as possible! In a microwave, on the other hand, the RFID token is likely to be destroyed.
Tray-Icons are small buttons, which are displayed in the taskbar at the bottom right, next to the clock.
These icons are used to display information and call functions. In the preferences, Windows deactivates tray icons of programs so that they are not displayed for the time being. The following section describes how the settings for all or individual icons can be set.
NOTE The description is general. Depending on the program, you must select the appropriate tray icon. You can find this in the help or the FAQ's.
To the left of the clock, there is a small white arrow pointing upwards, which can be used to display the other tray icons.
With "Customize" you can define the behavior of the tray icons. The "Info Area Symbols" window opens.
NOTE Below are alternative ways to open this window.
In the settings window for info area symbols, you can define the behavior of each individual tray icon.
Select the corresponding icon and select "Show icon and notifications" as option. After that you will find the tray icon on the taskbar to the left of the clock at any time.
Alternatively, you can enable the option "Always show all icons and notifications on the taskbar". In this case, the tray icons of future programs will also be displayed directly on the taskbar.
Move the mouse to a free area of the taskbar and press the right mouse button. Select Properties from the menu. The dialog for customizing the info area symbols opens on the Taskbar page via the "Customize" button.
As a further option, you can also open the Control Panel via the Start menu. Select "Large Icons" or "Small Icons" in the upper right corner. Now you can open the settings via the "Info Area Symbols" icon.
Because of errors in the operating system or other software, as well as the variety of the hardware used, apparently occurring errors and / or irregularities in the software of abylonsoft must not necessarily be justified in this software. This means that the interactions between our software and software / hardware from other manufacturers are so complex that they cannot be taken into account by us in all cases. Often errors / defects in other software (e.g. the operating system) also occur, which only become effective in combination with our software. These errors usually manifest themselves in a general protection violation or a system crash. For these reasons we subject our software to a very extensive test before release in order to reduce the problems and errors to a minimum.
Should you nevertheless become aware of a direct error in our software, we will correct it as soon as possible. So that we can understand the error / the problem, you should give us all the details:
Please use our support form support form!for this purpose
For more see AGB's
Questions and answers for compatibility tests of our software products with special hardware.
Microsoft has disabled the automatic installation of the framework .NET 3.5 under Windows 10. This causes crashes and protection violations during the execution of the .NET 3.5 versions of abylonsoft.
As shown in the screenshot, Microsoft .NET 3.5 can be enabled via the Windows features:
subsequently the version
To use a removable disk (e.g. USB stick) as "key" for login and encryption or mobile use (switch "install modules on USB stick"), the following conditions must be met:
Our software supports all card readers that offer the standard PC/SC interface. In addition, you have to pay attention to which smart cards are supported by the card reader. In addition to contact smart cards, there is a large variety of suppliers and different technologies available for wireless smart cards. Here the supported frequencies 125 kHz (long wave) and 13.56 MH (short wave) are to be mentioned for example.
Our software can be fully tested for 30 days. You should definitely take advantage of this offer. If you have any questions about compatibility, you can also contact us with confidence approach.
On our hardware page you will also find a selection of compatible card readers and chip cards.
For general comments, please use our Comments Form!