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No program can be developed completely without error. For this reason, you we offer this support-site (FAQ) for installation, support, operation and errors. In order to simplify the search we have divided the FAQs into
topics and sorted by importance. If you can not find a solution here, please use our
» Support form!
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Softpedia 100% CLEAN Certificate
Windows 7 compatible
Virus/trojan free - Ease of installation - Friendly user interface
Opens the About dialog or the FAQ page on our website
Allows you to enter the registration data
Updates the display
Site / Tabs:
Home: Start-page for the creation of new jobs (assistant)
Overview: Overview and status of all configured jobs. Here it is also possible to change the settings.
Protocols : View into the stored log-files.
Icon and button (Activated or hidden, depending on the selection):
Close: Close the windows NOTE If the AUTOBACKUP is activated, jobs are still execute
Add Job: Creates a new backup or synchronization job
Del Job: Removes the selected job
Activte: Turn on the AUTOBACKUP or protocol
Deactivate: Turn off the AUTOBACKUP or protocol
Delete: Deletes the selected log entry
Source Folder: Opens a window to select the source directory
Zielordner: Opens a window to select the destination directory
Not available: Source or destination folders are not available because, for example, the network computer is not turned on or the external hard drive is not connected li li>.
Manual: These jobs are done manually by pressing the appropriate button
Automatically: These jobs are executed automatically by detecting a change in the source directory, for example a modified or new file.
Synchronize: If the synchronization option is activate, all the deleted files in the source directory are also removed in the target directory. The source and destination directory are always kept identical.
Symbols in the list:
Executed job: Ready backup or synchronization job.
Job currently processing: This backup or synchronization job is actually executed.
Waiting job: This backup or synchronization job is started as soon as the currently executed job is finished.
Not available: For this backup or synchronization job is the source or destination directory currently not available.
The status of the backup process (Display the daily logs with there operations):
Tray icons are small button, which are displayed in the taskbar at the bottom, right of the clock.
Over these icons information are displayed and functions can be called. Windows deactivate the tray icons of programs by default, so they are not displayed. This description shows how the settings of individual or all icons can be specified. NOTE The description is general. Depending on the program you need to select the appropriate tray icon. You can find it in the help or FAQ's.
How do I open the settings for the tray icons?
The left of the clock you will find a small white arrow pointing up. After clicking, a window opens with another tray icons.
About "Customize" you can specify the behavior of tray icons. This will open the "Notification Area Icons" window. NOTE Below you will find alternative ways to open this window.
In the settings window for notification area icons the behavior of each individual tray icon can be set.
Search for the appropriate icon and select the option "Show icon and notifications". Afterwards you find the tray icon at any time to the left of the clock on the taskbar.
Alternatively, you can also enable the option "Always show all icons and notifications on the taskbar". In this case, also the future programs tray icons are displayed directly on the taskbar.
Alternative 2 to open the Notification Area Icons Settings
Move on to the mouse on a free spot on the taskbar and click the right mouse button. In the menu select the "Properties" command. On the "Taskbar" page, press the button "Customize". Thus open the dialog for adjusting the notification area icons.
Alternative 3 to open the Notification Area Icons Settings
As another option, you can open the "Control Panel" about the "Start menu". Select on top right "Large icons" or "Small Size" as display. Now, you can open the settings about the icon "Notification Area Icons".
Because of errors in the operating system or other software, as well as the diversity of used hardware apparently errors and / or irregularities in the software of abylonsoft need not necessarily be justified in this software.
That is, the interaction between our software and software / hardware from other manufacturers are so complex that they can not be considered in all cases of us. Often errors / defects occur in other software (eg the operating system), which are effective only in combination with our software.
These errors usually show up in a general protection fault or a system crash. For these reasons, We review our software before publishing a very extensive test to reduce the problems and errors to a minimum.
However, if you become aware of a direct error in our software, we will fix it as soon as possible. Enable us to analyze the problem or error, you should tell us all the details:
Other used software, especially antivirus and other security software